Production systems for regulated healthcare commerce.
The practice is built around pharmacy, GPO, and healthcare networks. Experience in
the US pharmaceutical market informs how we handle trading, privacy, and audit.
Engagements are not limited to one geography.
Software for networks and operators
Member-only applications with directory sign-in, single sign-on, and delegated staff accounts.
Multi-factor authentication and session controls on privileged roles.
Marketplaces and portals for browse, order, and status — without taking payments on the platform when settlement already exists elsewhere.
Separate views for network operators, buyers, suppliers, and warehouse teams.
Interfaces for a counter, a warehouse floor, or a desk — including phones.
Operator training and written handover.
Interchange and pharmaceutical data
Electronic trading documents used in pharmacy supply chain: catalogs, purchase orders, acknowledgments, invoices, inventory advice, shipment notices.
Translation between partner dialects of the same standard.
Secure file exchange, isolated per trading partner.
Intra-day catalog and price loads without taking the list down.
Validation and reconciliation before a bad file becomes a bad shelf.
Location-based cut-offs where the network requires them.
Reference drug data to enrich search and comparison — not published as an open dataset.
Retention and lawful deletion of exchange history.
GPO warehouse inventory
We treat inventory as a controlled asset, not a spreadsheet that is updated after the fact.
Receiving, put-away, location, lot/batch and expiry where the commodity requires it.
Allocations to members or channels without double-promising stock.
Cycle counts, adjustments, and an auditable trail of who changed what.
Alignment of on-hand, inbound, and committed quantities with what trading partners are sending.
Predictive inventory models that use order history, lead times, seasonality, and partner signals to recommend replenishment and flag stockout or expiry risk — before the warehouse is empty or overfull.
Human review on automated recommendations; the model advises, the operator still owns the purchase.
Digital onboarding (paperless)
A new member or trading partner should not start as a pile of scans on someone’s desk.
AI extraction: relevant fields pulled from those documents into the application, with a human confirmation step before anything is treated as source of truth.
Structured profiles created without re-typing the pack.
Electronic signature so the agreement is executed in the same flow.
End-to-end paperless onboarding: status, outstanding items, and an audit of what was extracted, edited, and signed.
Access control on the document store; no open inbox of credentials.
AI with privacy controls
We do not send production healthcare or commercial network data to a public consumer model.
Deployed in the client’s environment; they retain the system and the workflows.
We follow HIPAA guidelines for systems that may touch protected health information: minimum necessary access, encryption, audit, and no casual use of public AI tools on that data. We do not claim a HIPAA certification, HITRUST, or SOC 2 badge.
No vendor-wide training on tenant data.
De-identification or redaction before any model call that is not fully inside the tenant boundary.
Tenancy so one organization cannot read another’s operational data.
Specialist agents for distinct jobs (operations, contracting, inventory, onboarding), with a router.
Answers grounded in the client’s systems of record.
Human approval on irreversible actions.
Audit of prompts, retrievals, and actions.
Analytics for senior management
Executives should not have to reconstruct the business from five exports.
AI-assisted analytics that surface the statistics leadership actually uses: fill rates, aging stock, onboarding cycle time, trading exceptions, member activity, and service levels.
Role-specific views for operators versus board and executive packs.
Trend and exception narratives in language a non-technical sponsor can defend — always tied back to the underlying records.
No vanity dashboard: if a number cannot be traced, it does not ship.
Security and delivery
Encryption in transit and at rest; secrets kept out of source code.
